Yayasan
Fondasi Hidup is an independent non-governmental organization
based
in Medan,
North
Sumatera and has program operations in North Sumatera Province and Siberut Island, West Sumatera
Province. FH has been working in Indonesia since 2005 and aims to alleviate all forms of poverty
through holistic
programming and approach.
We are looking for a dynamic and committed
individual to fill up the position as :
Field Sponsorship Relation Officer
(Medan-Nort Sumatera & Mentawai-West Sumatera)
Main purpose of the role
Establish and maintain the existing communication between
sponsor/donors, and children (beneficiaries) inline with the child protection
policy and make them a positive experience for all related parts.
This role will:
·
Work closely
with Sponsorship Relations Coordinator, CDF (Child Development
Facilitator) and other staffs in Medan office
·
Facilitate
communication/correspondence between sponsors and registered children.
·
Advocate and
mentoring the kids growing update and facilitate communication with
sponsors
·
Handle document
and set up filing system for World Link and sponsor relation in high detail and
accurate
Responsibilities (JD)
1.
Translating
documents
2.
Receiving and
screening letters from field staffs
3.
Checking,
scanning and translating incoming and outgoing letters
4.
Dividing letters
and coordinating with field staffs for correspondence and letters
5.
Doing good
quality of child correspondence, responsiveness to request, and compliance to
standards (time, quality, etc), in order to make communication between child
and sponsor is unbreakable and delivered information are accurate and meet the
standard
6.
Working with CDF
to update the child sponsorship database and ensure the data was verified
7.
Responding the
sponsor request as soon as possible in order to provide the sponsors need
immediately
8.
Maintaining good
documentation and filing system in order to keep the accountability of sponsor
relations in the area of work
9.
Assisting with
trainings, as needed
10.
Other duties as
requested/assigned
Qualifications
1.
Strong
experience of working in humanitarian relief /development sector in the field,
in a livelihood or other related program support role.
2.
Strong
communications skills, with excellent verbal and written English.
3.
Excellent
problem solving ability with proven analytical skills.
4.
Experience of
establishing strong and constructive working relationships with colleagues from
different functions, organizations and cultures.
5.
Experience of
working and participating effectively as part of a team.
6.
Experience of a
flexible approach to managing and prioritizing a high workload and multiple
tasks in a fast paced environment with tight deadlines.
7.
Experience of
proactively identifying and addressing issues.
8.
Attention to
detail.
9.
Strong problem
solving abilities.
10. Confident and proficient user of MS
Office, with advanced Excel skills.
11. Willing to work occasional
evenings and weekends
12. Able and willing to travel to remote
and insecure locations for short periods of time andat short notice.
13. Commitment to FH’s mission and
values.
14. Basic qualification in bachelor
degree/diploma
15. Experience in handling
administration/document and field work for funding/sponsorship purpose
16. Having good communication skills
Please send your application, updated
CV, recent photograph, salary expectation and three latest references
(max300kb) to
no
later than May 15th, 2015. Please put “title/position” as email subject (e.g
“Livelihood Officer”), and please put your name after CV and/or cover letter
title (e.g. CV-John. Johnson, Cover letter-John. Johnson).
No
telephone calls please.
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